Delivery Information
Delivery Information for UK & International Orders
We provide delivery services to all mainland UK postcodes. For deliveries outside of mainland UK or to international locations, shipping charges are applied based on international rates, similar to most online retailers. Our delivery fees are calculated according to the average weight of the products in your order.
UK Deliveries: All items being delivered within mainland UK are sent via Royal Mail First Class as standard. This method allows us to keep postage costs to a minimum while still ensuring timely delivery. However, if you prefer additional security or faster delivery, we offer optional upgrades, including recorded delivery, Royal Mail Special Delivery, or a next-day courier service. These options come at an extra cost. For larger orders weighing over 2kg, we will automatically upgrade the shipping to a suitable next-day courier service to ensure your items arrive safely and on time.
International Deliveries: For international orders, we use Royal Mail’s international signed-for service, which provides tracking and confirmation of delivery. This service ensures that your order is handled with care and reaches you securely, regardless of the destination.
All orders placed before 4 PM, Monday to Friday, are picked, packed, and dispatched on the same day, provided that all items are in stock and there are no issues with the delivery address. In the event of any problems with your order or address, we will contact you as soon as possible to resolve the issue and minimize delays.
Shipping Costs and Charges
The cost of postage varies depending on the size and weight of your order, as well as your chosen delivery method. When you add items to your cart, the breakdown of postage costs will be automatically displayed alongside the total order value. To view accurate postage costs, please ensure that your delivery address has been added to your order.
We reserve the right to update or change our delivery charges without prior notice, especially during promotional periods when discounted rates may be applied.
Delivery Delays & Missing Orders
Please note that we cannot raise an inquiry with Royal Mail for any delayed or missing parcels until 10 full working days have passed. If your item has not been delivered within this timeframe, it will be deemed lost, and we can then proceed with filing a claim for the missing parcel.
If you have any further questions about our delivery services or need assistance with your order, please don't hesitate to contact us. We are committed to providing a seamless and reliable delivery experience, both within the UK and internationally.
Customer Reviews
I’m really impressed by the service here. Ordered some replacement blades for my cutter and they arrived a few days later in perfect condition exactly what I needed. Also they were nicely packaged. The original cutter I’ve used constantly for four years now and still going strong. As many other brands mean I must throw away the cutter when the blade becomes blunt. Adding to more plastic waste we really don’t need. So simply changing the blade each time is a brilliant solution. Thanks again for the great service. Now I just need to know where to dispose safely of the used blades. Any ideas please let me know. Peace N
Fast delivery, well packed.
Perfect place in Birmingham for OLFA spare blades outlet, ideal for local collection.
Was easy to place the order, and it arrived very quickly thank you
First rate product, super sharp blades, and love the case with the spare compartment for used blades which is so useful and makes it very easy to dispose of used blades. Quick delivery, great service. All in all this is such a professional company with tools of the highest quality. I cannot praise this company highly enough - an easy 5 stars
Superb quality knife, solid sliding catch, blade very firm doesn't rattle in casing. It is basically of the highest quality. Arrived quickly, excellent customer service - replied promptly to email, and delivered in letterbox friendly packaging as requested. Just a great quality professional company with top notch quality products. Will not hesitate to buy again if I need anything else . Cannot recommend highly enough!
Excellent product and such speedy well packaged delivery
easy to order and speedy delivery !
Great quality mat and exactly what I was looking for size wise.
Exactly what I expected.
A minor glitch on the order page of the web site was sorted out promptly & politely. I have a talent for upsetting user-friendly interfaces, so am NOT complaining!
Very quick delivery. I have been using these blades since 1971
Great Product, most useful Olfa website on the internet, local to home was able to collect from Birmingham outlet, olfa spare blades for the scraper and other olfa cutters i have
Olfa tools, always the best
Quality product, prompt delivery
Great quality and will save me working with blades getting more & more blunt.
Perfect. Excellent quality.
I have been wanting to buy a new snap-off 18mm utility knife for a number of years. I have two old ones where the blade had started to slip. I purchased a cheap version on Amazon, and returned it as it was even worse. I then came across the name of "Olfa", and the fact that they actually invented the idea of the snap-off blade. I purchased my first Olfa knife and I am delighted with it. I wish I had discovered them years ago. I am only a little older that the first Olfa snap-off knife. If I ever have to buy another snap-off knife in the future (maybe a 9mm version) it will certainly be from Olfa. I wish I found you earlier!
Great products, well packed and super speedy delivery
Just what i need, Spare Blades for my Olfa tool