FAQ
FAQs for OlfaCutters.co.uk
1. What is OlfaCutters.co.uk?
OlfaCutters.co.uk is an online retailer specializing in high-quality cutting tools, blades, and accessories designed for both trade and retail customers. We offer a wide range of products from Olfa, a leading brand in precision cutting tools, providing expert advice and trade prices to ensure you get the best value for your money.
2. What types of products does OlfaCutters.co.uk offer?
We provide a variety of cutting tools and accessories, including:
- Olfa utility knives and snap-off blades
- Replacement blades
- Cutting mats
- Companion holders
- Safety cutters
- Cartridge blades
- Accessories like blade disposal cases and grips
All products are designed for professionals and enthusiasts looking for precision and durability.
3. Who are OlfaCutters.co.uk products for?
Our products are ideal for:
- Professional decorators (painters, wallpaper hangers, flooring specialists)
- Contractors and builders
- DIY enthusiasts
- Graphic designers
- Craft professionals
We cater to both trade and retail customers who prioritize precision, quality, and reliability.
4. Do you offer trade prices?
Yes, we offer competitive trade prices to professionals. If you’re a trade customer, you can register for a trade account at trade.olfacutters.co.uk to access special trade pricing your business needs.
5. How can I place an order?
To place an order:
- Visit OlfaCutters.co.uk.
- Browse our product categories.
- Add items to your cart.
- Proceed to checkout and enter your payment details.
- Confirm your order.
You will receive an order confirmation via email.
6. What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit cards (Visa, Mastercard)
- PayPal
- Bank transfers
- Purchase Orders (for approved trade customers)
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping page or contact us for details on international orders, shipping rates, and estimated delivery times.
8. How much does shipping cost?
Shipping costs vary based on your location and order size. Our checkout process provides a shipping estimate before payment.
9. What is your return policy?
We accept returns within 30 days of receiving your order, provided the item is unused, in its original packaging, and suitable for resale.
- Steps to return:
- Contact us via email or phone.
- Obtain a return authorization.
- Ship the item back to us.
- Once received, we’ll process your refund or exchange.
Please note: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
10. How long does delivery take?
Delivery times vary based on your location and shipping option:
- UK standard delivery typically takes 2-3 business days.
- Express shipping is available for quicker delivery (1-2 business days).
- International orders: Delivery times depend on the destination but typically range from 5-10 business days.
11. Do you have a physical store?
Yes, we are an online retailer, Our warehouse and trade centre are based in Saltley Birmingham Central, but we serve customers nationwide via our website.
12. Will i get a notification when my order is dispatched?
Once your order has shipped, you will receive a Order Shipped confirmation email,
13. How can I contact OlfaCutters.co.uk?
You can reach us through:
- Email: sales@olfacutters.co.uk
- Phone: +44 (0) 121 359 2349
- Contact Form: Available on our contact page.
We aim to respond to inquiries within 24 hours.
14. Do you offer discounts or promotions?
Yes, we regularly offer discounts, promotions, and special offers on our products. Subscribe to our newsletter to stay updated on the latest deals, or check our website’s promotions page.
These FAQs aim to address common queries and provide a clear understanding of our services, helping customers navigate their shopping experience smoothly. Let us know if you have any questions we are more than happy to help. Contact us
Customer Reviews
Great Product, most useful Olfa website on the internet, local to home was able to collect from Birmingham outlet, olfa spare blades for the scraper and other olfa cutters i have
Olfa tools, always the best
Quality product, prompt delivery
Great quality and will save me working with blades getting more & more blunt.
Fast Delivery..thanks
Perfect. Excellent quality.
I have been wanting to buy a new snap-off 18mm utility knife for a number of years. I have two old ones where the blade had started to slip. I purchased a cheap version on Amazon, and returned it as it was even worse. I then came across the name of "Olfa", and the fact that they actually invented the idea of the snap-off blade. I purchased my first Olfa knife and I am delighted with it. I wish I had discovered them years ago. I am only a little older that the first Olfa snap-off knife. If I ever have to buy another snap-off knife in the future (maybe a 9mm version) it will certainly be from Olfa. I wish I found you earlier!
Great products, well packed and super speedy delivery
Just what i need, Spare Blades for my Olfa tool
Fast Delivery
Excellent tool
Excellent tool, Stainless steel aswell
This was my first purchase from Olfa and it lived up to my expectations, excellent quality at a reasonable price and extremely quick delivery. I will definitely recommend Olfa products.
I have used Olfa products before and this mat lived up to expectations. Speedy delivery is appreciated and the packaging was so easy to get into. I'm very happy with my purchases.
I have had the OlfaL-1 Heavy duty Craft cutter for many years and required another two as they are the best and the blades are very sharp.
very sharp and last long time
Perfect tool for what i need.. quick delivery
Best knifes ever purchased. very sharp and last long time
Excellent service from this company
As a hobby crafter I do not use the quantity of items required by commercial business, but nevertheless receive excellent service from this company. The precision cutting and handling makes this the best knife I have ever used for my crafting and I expect the replacement blades to be of the same standard.
