Returns & Refund Policy
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we're here to assist.
Returns
You have 14 calendar days from the date you receive your order to return any items.
To qualify for a return:
- The item must be unused and in the same condition as when you received it.
- It must be returned in its original packaging.
- A receipt or proof of purchase is required.
If your item meets these conditions, please return it using a tracked shipping service to ensure its safe arrival.
Refunds
Once we receive and inspect your returned item, we will notify you of its receipt and the status of your refund.
If your return is approved, a refund will be processed and credited back to your original payment method. The refund will typically appear within 1-2 business days, depending on your card issuer’s policies.
Shipping Costs
You are responsible for covering the shipping costs of returning the item. Please note that shipping costs are non-refundable.
Contact Us
If you have any questions or need help with your return, feel free to reach out to us for assistance.
Customer Reviews
I’m really impressed by the service here. Ordered some replacement blades for my cutter and they arrived a few days later in perfect condition exactly what I needed. Also they were nicely packaged. The original cutter I’ve used constantly for four years now and still going strong. As many other brands mean I must throw away the cutter when the blade becomes blunt. Adding to more plastic waste we really don’t need. So simply changing the blade each time is a brilliant solution. Thanks again for the great service. Now I just need to know where to dispose safely of the used blades. Any ideas please let me know. Peace N
Fast delivery, well packed.
Perfect place in Birmingham for OLFA spare blades outlet, ideal for local collection.
Was easy to place the order, and it arrived very quickly thank you
First rate product, super sharp blades, and love the case with the spare compartment for used blades which is so useful and makes it very easy to dispose of used blades. Quick delivery, great service. All in all this is such a professional company with tools of the highest quality. I cannot praise this company highly enough - an easy 5 stars
Superb quality knife, solid sliding catch, blade very firm doesn't rattle in casing. It is basically of the highest quality. Arrived quickly, excellent customer service - replied promptly to email, and delivered in letterbox friendly packaging as requested. Just a great quality professional company with top notch quality products. Will not hesitate to buy again if I need anything else . Cannot recommend highly enough!
Excellent product and such speedy well packaged delivery
easy to order and speedy delivery !
Great quality mat and exactly what I was looking for size wise.
Exactly what I expected. A minor glitch on the order page of the web site was sorted out promptly & politely. I have a talent for upsetting user-friendly interfaces, so am NOT complaining!
Very quick delivery. I have been using these blades since 1971
Great Product, most useful Olfa website on the internet, local to home was able to collect from Birmingham outlet, olfa spare blades for the scraper and other olfa cutters i have
Olfa tools, always the best
Quality product, prompt delivery
Great quality and will save me working with blades getting more & more blunt.
Fast Delivery..thanks
Perfect. Excellent quality.
I have been wanting to buy a new snap-off 18mm utility knife for a number of years. I have two old ones where the blade had started to slip. I purchased a cheap version on Amazon, and returned it as it was even worse. I then came across the name of "Olfa", and the fact that they actually invented the idea of the snap-off blade. I purchased my first Olfa knife and I am delighted with it. I wish I had discovered them years ago. I am only a little older that the first Olfa snap-off knife. If I ever have to buy another snap-off knife in the future (maybe a 9mm version) it will certainly be from Olfa. I wish I found you earlier!
Great products, well packed and super speedy delivery
Just what i need, Spare Blades for my Olfa tool
