Knives and Blades are Not for sale to persons under the age of 18. Read More | Company purchase orders welcome, send your PO to: sales@olfacutters.co.uk |
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Returns & Refund Policy
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we're here to assist.
Returns
You have 14 calendar days from the date you receive your order to return any items.
To qualify for a return:
- The item must be unused and in the same condition as when you received it.
- It must be returned in its original packaging.
- A receipt or proof of purchase is required.
If your item meets these conditions, please return it using a tracked shipping service to ensure its safe arrival.
Refunds
Once we receive and inspect your returned item, we will notify you of its receipt and the status of your refund.
If your return is approved, a refund will be processed and credited back to your original payment method. The refund will typically appear within 1-2 business days, depending on your card issuer’s policies.
Shipping Costs
You are responsible for covering the shipping costs of returning the item. Please note that shipping costs are non-refundable.
Contact Us
If you have any questions or need help with your return, feel free to reach out to us for assistance.
Customer Reviews
Excellent tool, used for cutting out our lengths of wallpaper before installing
This was my first purchase from Olfa and it lived up to my expectations, excellent quality at a reasonable price and extremely quick delivery. I will definitely recommend Olfa products.
I have used Olfa products before and this mat lived up to expectations. Speedy delivery is appreciated and the packaging was so easy to get into. I'm very happy with my purchases.
I have had the OlfaL-1 Heavy duty Craft cutter for many years and required another two as they are the best and the blades are very sharp.
Best knifes ever purchased. very sharp and last long time
Excellent service from this company
As a hobby crafter I do not use the quantity of items required by commercial business, but nevertheless receive excellent service from this company. The precision cutting and handling makes this the best knife I have ever used for my crafting and I expect the replacement blades to be of the same standard.
These black blades are probably the sharpest on the market. Only problem is that used in the Olfa cutter handle they do not protrude far enough, so that you only get 10 snap-offs rather than the stated 13.
These black blades are probably the sharpest on the market. Only problem is that used in the Olfa cutter handle they do not protrude far enough, so that you only get 10 snap-offs rather than the stated 13.