Returns & Refund Policy
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we're here to assist.
Returns
You have 14 calendar days from the date you receive your order to return any items.
To qualify for a return:
- The item must be unused and in the same condition as when you received it.
- It must be returned in its original packaging.
- A receipt or proof of purchase is required.
If your item meets these conditions, please return it using a tracked shipping service to ensure its safe arrival.
Refunds
Once we receive and inspect your returned item, we will notify you of its receipt and the status of your refund.
If your return is approved, a refund will be processed and credited back to your original payment method. The refund will typically appear within 1-2 business days, depending on your card issuer’s policies.
Shipping Costs
You are responsible for covering the shipping costs of returning the item. Please note that shipping costs are non-refundable.
Contact Us
If you have any questions or need help with your return, feel free to reach out to us for assistance.
Customer Reviews
easy to order and speedy delivery !
Great quality mat and exactly what I was looking for size wise.
Exactly what I expected. A minor glitch on the order page of the web site was sorted out promptly & politely. I have a talent for upsetting user-friendly interfaces, so am NOT complaining!
Very quick delivery. I have been using these blades since 1971
Great Product, most useful Olfa website on the internet, local to home was able to collect from Birmingham outlet, olfa spare blades for the scraper and other olfa cutters i have
Olfa tools, always the best
Quality product, prompt delivery
Great quality and will save me working with blades getting more & more blunt.
Fast Delivery..thanks
Perfect. Excellent quality.
I have been wanting to buy a new snap-off 18mm utility knife for a number of years. I have two old ones where the blade had started to slip. I purchased a cheap version on Amazon, and returned it as it was even worse. I then came across the name of "Olfa", and the fact that they actually invented the idea of the snap-off blade. I purchased my first Olfa knife and I am delighted with it. I wish I had discovered them years ago. I am only a little older that the first Olfa snap-off knife. If I ever have to buy another snap-off knife in the future (maybe a 9mm version) it will certainly be from Olfa. I wish I found you earlier!
Great products, well packed and super speedy delivery
Just what i need, Spare Blades for my Olfa tool
Fast Delivery
Excellent tool
Excellent tool, Stainless steel aswell
This was my first purchase from Olfa and it lived up to my expectations, excellent quality at a reasonable price and extremely quick delivery. I will definitely recommend Olfa products.
I have used Olfa products before and this mat lived up to expectations. Speedy delivery is appreciated and the packaging was so easy to get into. I'm very happy with my purchases.
I have had the OlfaL-1 Heavy duty Craft cutter for many years and required another two as they are the best and the blades are very sharp.
very sharp and last long time
